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INFRASTRUCTURAL DEVELOPMENT - TELECOMMUNICATIONS

TRA establishes first Federal Electronic Network

Posted on 23/01/2014

The Telecommunications Regulatory Authority (TRA) has divulged information about the progress made in establishing the first ever Electronic Federal Network (FedNET) in the United Arab Emirates. FedNET will provide high speed connectivity and integration between the various e-Government systems of UAE government departments. The network will connect all federal institutions in a way that raises efficiency and reduces costs. It will also help achieve a faster transition to smart government. ...  >>MORE

du celebrates another successful year of its next generation network operations

Posted on 16/01/2014

Celebrating another milestone year of its network operations, du yesterday released some key statistics of its network operations and achievements, while reaffirming its commitment to continue as the industry pace-setter. On the mobile front, du announced that it has increased its 4G LTE footprint by more than double and also doubled the original Radio capacity to accommodate the significant increase in the Mobile Data Traffic, since the launch of its 4G network in June 2012, and during ...  >>MORE

Portability of landline numbers soon according to TRA

Posted on 10/01/2014

The Telecommunication Regulatory Authority (TRA) has completed the technical feasibility of the fixed line or the opening up of the fixed line. The Telecommunication Regulatory Authority (TRA) is contemplating to expand the competition it unleashed with the Mobile Number Portability (MNP) last month, to the landline segment. The authority launched the MNP in the last week of December, drawing interest from more than 5,000 subscribers of both the telecom operators to switch over, TRA ...  >>MORE

du launches Let's Talk, a new integrated live communication platform for the people of the UAE

Posted on 08/01/2014

du understands that the fast-paced evolution of the communications industry can be overwhelming for some; after all, new developments and technologies are frequently being introduced to make people's lives more convenient. To demystify the industry and help make sense of the world of communications, du has launched "Let's Talk", a new direct integrated communication platform that provides access to the company's senior management and communication experts during live broadcast sessions. The ...  >>MORE

TRA completes 2013 Mobile Networks Benchmarking Survey in UAE

Posted on 08/01/2014

The Telecommunications Regulatory Authority, TRA, yesterday announced the completion of the 2013 Mobile Networks Benchmarking Survey for services provided by UAE operators. The survey was conducted in line with the TRA's commitment to the provision of quality services and ensuring that operators' adhere to the terms and conditions of their licenses. The annual survey measures the level of services offered by mobile networks as a means to ensure that each operator meets strict performance ...  >>MORE

Etisalat Customers redeem Dh 200 million in points through Rewards Programme

Posted on 07/01/2014

Over Dh 200 million worth of reward points have been redeemed by members of the Etisalat Rewards Programme since its inception in 2008. Currently, Etisalat Rewards Programme has over 1.23 million registered services subscribed to. With over 750,000 members registered for the programme, it is the UAE's largest loyalty programme in terms of member base. The programme rewards its members on their total relationship with Etisalat by connecting all their accounts, thus earning points on all ...  >>MORE

Etisalat leads in widest 3G and 4G networks in UAE

Posted on 06/01/2014

Etisalat, the leading telecom operator in UAE, yesterday announced the widest coverage of its network comprising 3G and 4G technologies in the country. The operator upgraded its telecom network in 2013 to provide the best indoor coverage in the country by increasing the number of indoor base stations to 6000. Saeed Al Zarouni, Senior Vice President, Business Planning and Technology Evolution, said, "Etisalat always strives to provide the highest level of service enabling customers to utilise ...  >>MORE

Etisalat offers rapid and easy access to competitive roaming tariffs in 190 Countries

Posted on 03/01/2014

Etisalat, the UAE's leading telecommunication services provider, is strengthening its leadership in roaming services by offering competitive rates in 190 countries. Given the UAE's status as an international tourism and business hub, there is an increasing demand for competitive mobile and data roaming services. With an extensive network of 680 international roaming partners, Etisalat allows prepaid and post-paid customers to use their phones abroad without the need for a subscription or ...  >>MORE

Etisalat extends M2M offering by launching shared fixed data packages

Posted on 01/01/2014

Etisalat, yesterday announced new shared fixed data packages to be offered to Enterprise and SMB customers from the M2M Control Centre launched earlier this year. The new fixed shared data packages, in addition to available per SIM flexible data packages, enhance the telecom major's Machine-to-Machine (M2M) offerings for enterprises planning M2M deployments. The different types of packages will facilitate M2M deployments in automotive, health, metering, energy and smart city sectors. – ...  >>MORE

Etisalat announces more registration options to facilitate mobile number portability

Posted on 30/12/2013

Etisalat yesterday announced the multiple channels that it has launched to ease the customer registration process with regards to Mobile Number Portability (MNP). Etisalat has launched a toll-free number, 80099, to handle queries ahead of MNP implementation. In addition, specially trained customer care representatives have been posted at sales centres to support requests related to subscription of Etisalat's services. New customers can also register for mobile numbers online and choose to get ...  >>MORE

du ready to receive porting requests for Mobile Number Portability

Posted on 30/12/2013

The countdown has begun with Mobile Number Portability (MNP) round the corner, and du is ready. Beginning 30 December 2013, MNP will be available in the UAE which means that you can keep your old number and yet switch to another telecom operator - without any additional charges. It's a perfect time to understand what this means for you as a customer and answer some of the other questions which you may have. To ensure a seamless experience for customers who wish to switch to du, du has ...  >>MORE

Etisalat launches UAE's First Unlimited Wi-Fi Data Roaming for Travelers

Posted on 27/12/2013

Etisalat, yesterday announced the UAE's first eWIFI offer aimed at providing unlimited Wi-Fi data roaming access, with convenient daily, weekly, monthly options, for customers when they travel abroad. Through a partnership with iPass - one of the world's biggest Wi-Fi hotspot aggregator companies with a network of 1.4 million access points across 130 countries - Etisalat will offer travelling customers ease of access and unlimited high-speed connectivity at different places, including hotel ...  >>MORE

Etisalat sees accelerated growth from the SME Market in 2013

Posted on 26/12/2013

Etisalat, the leading telecom operator in Middle East and Africa, saw accelerated growth from the SME (small and medium enterprises) market in 2013 due to the revamped packages offering flexibility, value for money and providing access to the latest devices without any up-front costs. In UAE, SMEs contribute to 40 per cent of the GDP and account for 92 per cent of the country's total registered companies. This sector has seen continuous development contributing significantly to employment and ...  >>MORE

TRA acts to protect consumers from misleading marketing communications

Posted on 26/12/2013

The TRA is building the core ICT regulatory framework for the UAE's burgeoning knowledge economy. In particular, the TRA supports the UAE's ICT sector by safeguarding competition to protect the interests of subscribers, enhancing the readiness of e-services, encouraging investment, innovation and development, whilst facilitating a broader ecosystem for human capital development. The TRA regulates the sector according to the provisions of the telecommunications law and the TRA's regulatory ...  >>MORE

TRA reveals data on UAE market shares of mobile handsets, smartphones and social networking sites for third quarter of 2013

Posted on 22/12/2013

The Telecommunications Regulatory Authority (TRA) has released a report on the nation's most popular mobile phone handsets, social networking platforms and applications websites. Investigating the current state of the market, the report reveals the market share of mobile phones in the UAE by manufacturer and model. According to the report, during the period between 1 July 2013 and 30 September 2013, 46% of handsets registered on the UAE's networks were smartphones, a figure that has increased ...  >>MORE

How UAE railway can lead region’s growth

Posted on 21/12/2013

Completion of the UAE railway by 2018 can only bring more prosperity not only to the UAE but also the country's five GCC neighbours as rail lines are constructed across the region, said Etihad Rail. The UAE railway will connect with the sources of raw materials, industrial areas, ports and major population centres, says Etihad Rail, and will be built in three phases, the first of which will be a 266km-long western stretch between Al Ruwais and Shah. The Shah-Habshan-Ruwais freight line is ...  >>MORE

Du wins at Telecom Review event

Posted on 21/12/2013

Du, the region's fastest-growing telecommunications company, and datamena, the UAE-based carrier-neutral transit and content hub, received Best Enterprise Solutions and Best Cloud Provider accolades, respectively, at the recently-held Telecom Review Industry Awards. Hany Ali, executive vice-president for Enterprise at du, received the Best Enterprise Solutions award. Du won for its vision of a connected, secure and mobile enterprise, realised through its comprehensive portfolio of products ...  >>MORE

TRA says licensees ready to launch the Mobile Number Portability service

Posted on 20/12/2013

The Telecommunications Regulatory Authority (TRA) on Thursday announced that licensees, both Etisalat and du, are ready to launch the Mobile Number Portability Service in the United Arab Emirates starting from Sunday, 22nd December 2013 through opening the central system for the Mobile Number Portability (MNP) service. The TRA gave both operators a deadline to prepare their commercial offerings and sales channels to start with the actual transfer for subscribers' starting Monday, 30th December ...  >>MORE

Dubai Municipality releases guide for wireless communication stations and towers

Posted on 10/12/2013

Dubai Municipality has recently released a guide of environmental requirements for wireless communication stations and towers pertaining to its sites, installation and operation in the emirate of Dubai with the aim to raise the standard of environmental services. Eng. Hind Mahmoud, Head of Environmental Studies and Planning Section of Environment Department at Dubai Municipality said this move comes to improve the environmental service rendered for the public in tune with the updates in the ...  >>MORE

Etisalat unveils 100 MB Data Package for prepaid users

Posted on 09/12/2013

Etisalat yesterday announced the introduction of a new 100 MB monthly data package for pre-paid Wasl customers. The new package is priced at Dh29 and caters towards low data users for the purposes of light browsing and email use. "Etisalat is at the forefront of innovation and is committed to keeping pace with the latest industry trends to offer consumers increased flexibility and simplicity. We understand that every customer has different requirements and we want to give customers a range ...  >>MORE

Etisalat paving the way to a prosperous future

Posted on 09/12/2013

Etisalat's investments in advanced technologies have positioned the operator to take advantage of changes in the nature of the industry, especially in emerging markets, paving the way for healthy returns in the years ahead, Khalifa Al Shamsi, the chief digital services officer of Etisalat Group said yesterday. The Chief Digital Services Officer was speaking at the Telecom Review Summit with the theme "It's all about Networking", held at the Intercontinental Hotel in Dubai Festival City. ...  >>MORE

TRA launches technical survey to measure mobile radiation levels across UAE

Posted on 08/12/2013

The Telecommunications Regulatory Authority (TRA) has launched a technical survey to measure mobile radiation levels across UAE based on the issued TRA's Regulatory Policy "Non-Ionizing Radiation Limits for Telecommunication Networks" dated 21st June 2010 which is in line with the regulations laid down by the International Commission for Non-Ionizing Radiation Protection (ICNIRP). The initiative reflects the industry regulator's commitment to adopting world class best practices that comply ...  >>MORE

Target 2020: Your mobile phone is all that you will need to access services

Posted on 07/12/2013

UAE will become the centre of technological connectivity and seamless integration of eGovernance and mServices ahead of the Expo 2020, the country`s top telecom regulatory authority has said. According to the Telecom Regulatory Authority in the UAE, about Dh250million will be allocated for the development and integration of mobile services. Another Dh200 million has already been allocated as part of the Information and Communication Technology Fund to develop a similar service at the Federal ...  >>MORE

Etisalat wins in Amsterdam

Posted on 05/12/2013

Etisalat, the leading telecom operator in the Middle East and Africa, on Tuesday announced it has won the prestigious industry award as the Best Middle East Product and Service, at Capacity Global Carrier Awards 2013 in Amsterdam. Etisalat was recognised for its outstanding core international network capabilities, reach, broad service portfolio, continuous commitment to technology innovation, quality and strategy. "The award was well deserved as the SmartHub platform took considerable ...  >>MORE

UAE jumps in IDI ranking

Posted on 25/11/2013

Nation records the highest increase in rank, shooting up 12 places to 33rd There's another feather in the UAE's cap as the nation is well above the global average in terms of mobile-cellular subscriptions, the proportion of individuals using the internet, and the proportion of households with internet access, says International Telecommunication Union. The 5th edition of Measuring the Information Society, or MIS 2013, launched by International Telecommunication Union, or ITU, which features ...  >>MORE

Etisalat slashes home landline call rates to 1 fils per second

Posted on 25/11/2013

Etisalat is offering residential customers international calls to 162 countries for 1 Fils per second as a permanent plan. The new tariff is available to eLife and any residential landline in the UAE and follows the launch of Etisalat's free unlimited local and national calls, earlier this year. Customers can enjoy 1 fils per second calls to key countries including the Philippines, India, Pakistan, Sri Lanka, Bangladesh, the UK, the US, Canada, Egypt, Jordan, Oman, France and Russia and the ...  >>MORE

du: All the cable systems experiencing faults are now functioning at normal capacity

Posted on 16/11/2013

Du has announced that all the cable systems experiencing faults are now functioning at normal capacity. "We are glad to update our customers that as per the latest update available from the impacted submarine cable operators, all the cable systems experiencing faults are now functioning at normal capacity, the company said in a statement today. 'We would like to thank our customers for their support and regret the inconvenience caused," it added. – Emirates News Agency, WAM ...  >>MORE

Etisalat successfully registers 75 per cent mobile phone subscribers

Posted on 12/11/2013

Etisalat, yesterday announced that it has successfully registered 75 per cent mobile phone customers, ahead of the Telecom Regulatory Authority's deadline of 16 January, 2014, as part of the My Number, My Identity campaign. Thirty customers have so far won BlackBerry smartphones as part of Etisalat's drive to encourage registration through weekly raffle draws. "Etisalat will give away 140 BlackBerry smartphones through draws to reward 10 registered customers each week from now till January ...  >>MORE

TRA launches new e-portal for automatic assessment of Federal entities websites

Posted on 11/11/2013

As part of its role to implement the UAE's e-transformation strategy at Federal level, the Telecommunications Regulatory Authority (TRA) has announced the launch of a brand new e-portal to automatically assess the quality of the UAE Federal entities websites. The new system enables government entities to perform a self-assessment of their websites at any given time and get a detailed report about their level of compliance to the set standards. The new system helps federal entities to set and ...  >>MORE

Etisalat achieves a double at major industry awards

Posted on 08/11/2013

Etisalat Group, the leading telecoms operator in the Middle East, Africa and Asia, has picked up two awards for the roll out of innovative mobile commerce solutions at the Mobile Money Global Awards. "We are delighted to win these awards, as it is recognition that Etisalat is spreading the benefits of mobile finance to under-banked communities all over the world," said Khalifa Al Shamsi, Chief Digital Services Officer at Etisalat Group. "Mobile commerce encourages economic growth and that ...  >>MORE

Etisalat signs share purchase agreement acquiring Vivendi's 53 per cent stake in Maroc Telecom

Posted on 06/11/2013

Emirates Telecommunications Corporation, Etisalat, yesterday said it has signed with Vivendi a Share Purchase Agreement for the acquisition of Vivendi's 53 per cent stake in Itissalat Al Maghrib (Maroc Telecom). Etisalat made a binding offer that valued each Maroc Telecom share at MAD 92.6 per share, amounting to a consideration of Euro 3.9 billion (equivalent to Dh 19.2 billion) for Vivendi's 53 per cent stake in Maroc Telecom. The consideration does not include the dividend received by ...  >>MORE

Etisalat awarded international certificate

Posted on 05/11/2013

Etisalat has announced that it has received its report under the International Standard on Assurance Engagements (ISAE) 3402 Type II (formally SAS 70 type II) for its data centres, hosting business and managed services solutions. Etisalat Managed Services Solutions (MSS) received an ISO/IEC 27001:2005 certificate in 2012, however it has now been awarded an expanded certification which has increased its coverage to Etisalat data centres and hosting business too. ISO/IEC 27001:2005 is an ...  >>MORE

Prices fall as UAE braces for iPhone 5S, 5C sale

Posted on 02/11/2013

The much-awaited iPhone 5s and iPhone 5c for advanced gadget lovers will be officially available in the UAE from November 3 with attractive plans and also with trade-in facility by etisalat. Both the telecom operators in the country had already started pre-bookings of iPhone 5S, the most forward-thinking smartphone in the world, and iPhone 5C, the most colourful iPhone yet. But etisalat took lead on Friday by announcing different plans even free device with contracts and half rentals on data ...  >>MORE

du announces Q3 2013 financial results

Posted on 01/11/2013

Emirates Integrated Telecommunications Company PJSC ("du") yesterday announced its financial results for the third quarter of 2013. Total revenues for the said quarter remained stable at Dh 2.64 billion, representing an increase of 8.0 percent year on year, up from Dh 2.45 billion in Q3 2012. In Q2 2013 total revenues stood at Dh 2.66 billion, representing a quarterly decrease of 0.6 percent as compared to the current quarter. Mobile revenues increased 9.7 percent year on year, reaching Dh ...  >>MORE

Etisalat Group announces Q3 financial results

Posted on 29/10/2013

Etisalat Group announced yesterday its revenues In the UAE touched Dh 6.1 billion for the third quarter, 13 per cent higher in corresponding period of 2012. The quarterly year-over-year growth in revenues was primarily due to customer acquisition, an increase in the revenues of data and handsets sales. The report show the revenue from international consolidated operations grew by 41 per cent to Dh 3.38 billion, representing 35 per cent of consolidated revenues. Africa cluster consolidated ...  >>MORE

Etisalat announces partnership with Tech Mahindra at GITEX

Posted on 26/10/2013

Etisalat yesterday announced its partnership with Tech Mahindra, the prominent systems integrator, to offer its clients industry leading end-to-end services. The announcement came during a signing ceremony held at GITEX Technology Week, Middle East, Africa and South Asia region's top ICT exhibition and conference being held in Dubai from 20-24 October, 2013. The new deal strengthens Etisalat's capability to act as a single source for complete end-to-end ICT services and support, both in the ...  >>MORE

Etisalat and du to market pre-paid mobile packages without prior regulatory approval

Posted on 23/10/2013

The Telecommunications Regulatory Authority, TRA, has announced its decision to approve the nation's two mobile provider licensees, Etisalat and du, to go straight to market with pre-paid mobile packages without having to obtain prior regulatory approval. The announcement came during the third day of GITEX Technology Week 2013, and will expedite the process of new products entering the UAE ICT market and also improve the quality of services provided by Etisalat and du to consumers, within the ...  >>MORE

Etisalat announces record energy savings for HCT at GITEX Technology Week

Posted on 22/10/2013

Etisalat, one of the leading telecom operators in the Middle East and Africa, yesterday announced record savings on its Emirates Energy Star (EES) programme for its customer, Higher Colleges of Technology. The Higher Colleges of Technology recorded a saving of 2,431 tonnes of CO2 in four months since implementation, resulting in energy savings of 4,120Mwh to September 2013. The announcement came during GITEX Technology Week 2013 in Dubai. GITEX Technology Week is the Middle East, Africa and ...  >>MORE

UAE leads in smartphone penetration rates

Posted on 19/10/2013

At 180 per cent, the UAE has one of the highest smartphone penetration rates per capita in the world. LogMeIn, creator of the world's most widely used remote connectivity and support services, believes that customer experiences have to be enhanced in order to support sector growth in the country. "Mobile is growing at an aggressive rate in the region,” said Dominic Cross, Director of Enterprise Sales. He added, "The UAE is now ahead of many countries around the world in terms of mobile ...  >>MORE

du bags accolades at Telecoms World Middle East Awards

Posted on 08/10/2013

du won multiple awards under the Best Enterprise Service provider and Best Managed Service Provider categories, at the coveted Telecoms World Middle East Awards event. This was a sterling recognition of du's vision, quality and depth of comprehensive portfolio of business services, including managed services. The award event was held recently in Dubai. The awards were received by Rangarajan, director, enterprise marketing, du, on behalf of the telecom company. Fahad Al Hassawi, chief ...  >>MORE

TRA to issue UAE ICT Business Survey

Posted on 07/10/2013

As part of its on-going work to better understand the views of business consumers of telecommunications services in the UAE, the Telecommunications Regulatory Authority (TRA), supported by Nielsen, a global information and measurement company, is about to conduct a survey of around 1,500 businesses. The fieldwork, to be conducted by Nielsen, commenced on Sept 29 and will involve face-to-face interviews with businesses consumers in all Emirates. Commenting on the survey, Mohamed Al Ghanim, ...  >>MORE

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Quick List

TRA establishes first Federal Electronic Network


du celebrates another successful year of its next generation network operations


Portability of landline numbers soon according to TRA


du launches Let's Talk, a new integrated live communication platform for the people of the UAE


TRA completes 2013 Mobile Networks Benchmarking Survey in UAE


Etisalat Customers redeem Dh 200 million in points through Rewards Programme


Etisalat leads in widest 3G and 4G networks in UAE


Etisalat offers rapid and easy access to competitive roaming tariffs in 190 Countries


Etisalat extends M2M offering by launching shared fixed data packages


Etisalat announces more registration options to facilitate mobile number portability


du ready to receive porting requests for Mobile Number Portability


Etisalat launches UAE's First Unlimited Wi-Fi Data Roaming for Travelers


Etisalat sees accelerated growth from the SME Market in 2013


TRA acts to protect consumers from misleading marketing communications


TRA reveals data on UAE market shares of mobile handsets, smartphones and social networking sites for third quarter of 2013


How UAE railway can lead region’s growth


Du wins at Telecom Review event


TRA says licensees ready to launch the Mobile Number Portability service


Dubai Municipality releases guide for wireless communication stations and towers


Etisalat unveils 100 MB Data Package for prepaid users


Etisalat paving the way to a prosperous future


TRA launches technical survey to measure mobile radiation levels across UAE


Target 2020: Your mobile phone is all that you will need to access services


Etisalat wins in Amsterdam


UAE jumps in IDI ranking


Etisalat slashes home landline call rates to 1 fils per second


du: All the cable systems experiencing faults are now functioning at normal capacity


Etisalat successfully registers 75 per cent mobile phone subscribers


TRA launches new e-portal for automatic assessment of Federal entities websites


Etisalat achieves a double at major industry awards


Etisalat signs share purchase agreement acquiring Vivendi's 53 per cent stake in Maroc Telecom


Etisalat awarded international certificate


Prices fall as UAE braces for iPhone 5S, 5C sale


du announces Q3 2013 financial results


Etisalat Group announces Q3 financial results


Etisalat announces partnership with Tech Mahindra at GITEX


Etisalat and du to market pre-paid mobile packages without prior regulatory approval


Etisalat announces record energy savings for HCT at GITEX Technology Week


UAE leads in smartphone penetration rates


du bags accolades at Telecoms World Middle East Awards


TRA to issue UAE ICT Business Survey