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INFRASTRUCTURAL DEVELOPMENT - TELECOMMUNICATIONS

ETISALAT targets seven million subscribers in Saudi Arabia

Posted on 17/10/2004

The UAE's ETISALAT, which has won Saudi Arabia's second mobile phone service licence jointly with a number of Saudi investors, has announced that it expects to get up to seven million subscribers in the first five years of its operations in the Kingdom, according to a report from Jeddah published in "Khaleej Times.” The initial public offering (IPO) of shares in the ETISALAT Consortium will start today as announced by the head of the Capital Market Authority. SAMBA Financial Group has been ...  >>MORE

Ettihad Etisalat IPO on October 16

Posted on 06/10/2004

Ettihad Etisalat, the entity that won the second GSM licence in Saudi Arabia, will be offering 20 million shares, valued at 50 Saudi riyals each, through an initial public offering opening on October 16. The offer is available only to Saudis. Subscriptions will offer a minimum of 10 shares and a maximum of 10,000 per subscriber, to allow room for small investors. Family authorisation for the subscription will be confined to those family members whose names are registered in the family ...  >>MORE

ETISALAT launches voice recognition technology

Posted on 05/10/2004

Emirates Telecommunication Corp (ETISALAT) yesterday announced the launch of speech recognition technology in the form of Email Reader and other applications at GITEX 2004. This will be the first full commercial use of speech recognition technology in the Middle East. After the email service goes live ETISALAT will enable International Operator Assistance (Service 100) with this technology. Additionally Calls for ETISALAT support services will be taken live on the stand, and visitors will ...  >>MORE

ETISALAT to outsource pay phones

Posted on 05/10/2004

The operation and ownership of pay phone booths could shortly be handed over to the private sector, a top official with ETISALAT said. "As part of the reform process under way in the telecom sector, the company believes that more services can be outsourced," said Mohammad Al Fahim, executive vice-president for marketing. Meanwhile, the limited 3G-handset availability is affecting the take-up rates for the service in the country, the official said. "We have been assured by a couple of ...  >>MORE

ETISALAT paves the way for 'Next Generation' fixed line phones launch

Posted on 05/10/2004

Emirates Telecommunications Corporation (ETISALAT) yesterday announced that successful testing had been carried out of 'Next Generation' activities on its fixed line telephones, which could lead to commercial services coming on stream in the first half of next year. 'Next Generation' services allow for fully converged voice, video and data network on the fixed line network SMS or video calls are only a step away for subscribers with suitably enabled fixed line telephones. Mohammed Al Fahim, ...  >>MORE

ETISALAT presence to be largest in GITEX history

Posted on 04/10/2004

ETISALAT has unveil the biggest stand in the history of GITEX and details of the Corporation's plans for further regional and international expansion would be released in due course, said Dr. Mohammed Khalfan bin Kharbash, chairman, ETISALAT, according to reports in the UAE's dailies. Kharbash said: 'The Corporation's historic success in consortium with six Saudi partners in outbidding international and regional telecom players to win the Saudi 2nd GSM licence is an indication of our ...  >>MORE

ETISALAT encourages private sector to provide telecom equipment

Posted on 02/10/2004

Emirates Telecommunications Corporation (ETISALAT) yesterday announced that from the beginning of next year all equipment located on customer's premises would be provided by competent telecom suppliers. This is in keeping with ETISALAT's support of a free market, in the light of liberalization of the sector in the UAE. When ETISALAT had opened the market to mobile handset manufacturer, there was hectic activity by manufacturers, and this is the success that ETISALAT wishes to see repeated. ...  >>MORE

Ettihad Etisalat to fund second Saudi mobile phone licence

Posted on 28/09/2004

The move by one of the region's largest telecommunications companies, Emirates Telecommunication Corporation (Etisalat) into the expanding Saudi Arabian GSM market has generated one of the world's largest Islamic financing transactions. "The US$2.35 billion bank financing for Ettihad Etisalat Company, which has been awarded the second GSM licence and the first 3G licence in the Kingdom of Saudi Arabia, is a significant milestone in the history of Islamic banking," said the senior executive, ...  >>MORE

Musharraf lauds UAE's Private Sector Investment in Pakistan

Posted on 07/09/2004

President Gen Pervez Musharraf yesterday inaugurated a branch of Al Falah Bank in Lahore. The ceremony was attended by Chairman of the Abu Dhabi Consortium and of Warid Telecom, Sheikh Nahyan Mubarak Al Nahyan, UAE Minister of Higher Education and Scientific Research. An alliance agreement with Ericson was also signed at the state guesthouse in Lahore. In remarks after the ceremony, Sheikh Nahyan concurred with President Pervez Musharraf view that Pakistan's economy was developing by leaps ...  >>MORE

ETISALAT warns the public against scam calls

Posted on 01/09/2004

Emirates Telecommunications Corporation (ETISALAT) yesterday cautioned the public against external scam telephone calls, enticing mobile phone users into some profitable, albeit fraudulent financial prizes. The telephone calls appear on cell phones in the form of missed calls, showing numbers from outside the UAE. When the user calls back, he is attended to by a person who offers lengthy explanations about some lucrative financial prizes waiting to be en-cashed. All that was required, they ...  >>MORE

E-Marine set to start work on US$500m undersea cable

Posted on 21/08/2004

Emirates Telecommunications and Marine Services FZE (E-Marine), a subsidiary of ETISALAT, will begin work on the US$500 million SMW4 (South-East Asia, Middle East and Western Europe) project in November, with completion slated for April, a senior company official said. ETISALAT's cable ship Niwa, docked at Port Zayed and set to take part in the submarine cable installation, is being prepared for the project. "The project work is between November this year and April next year. The cable ship ...  >>MORE

100,000 pass through ETISALAT e-payment gateway

Posted on 21/08/2004

Emirates Telecommunications Corporation (ETISALAT) has announced that the number of registered users of its online payment gateway has soared past the 100,000 mark. The momentum is not slowing, with new users registering at a rate of 3,000 to 4,000 a month. And it is proving to be good business. Since the site was launched the value of transactions -customers use the service to pay phone, GSM and Internet bills and Wasel account charges -is now in excess of Dh150 million. The site, backed ...  >>MORE

ETISALAT gears up to expand GSM reach

Posted on 11/08/2004

The gateway to the biggest GSM market in the Middle East was opened to Emirates Telecommunications Company (ETISALAT) last night following a meeting of the Saudi cabinet. The consortium led by the UAE-headquartered communications giant won cabinet approval for its bid to operate the Kingdom's second mobile service. The decision was announced after Saudi Arabia's Cabinet of Ministers endorsed the decision of its regulatory authority, the Communications and Information Technology Commission ...  >>MORE

ETISALAT team wins Saudi telecom deal

Posted on 10/08/2004

Saudi Arabia awarded its second mobile telephone licence to a consortium led by ETISALAT of the UAE yesterday, the official Saudi Press Agency reported. It quoted a cabinet statement as saying the government agreed to give "ETISALAT consortium the licence to set up and operate all of the second mobile phone network worth 12.2 billion riyals (US$3.25 billion)." The cabinet also gave the ETISALAT group a licence to set up and operate a 3G (third generation) network valued at 735.8 million ...  >>MORE

ETISALAT's new SMS Broadcast Service offers business new avenue for communication

Posted on 09/08/2004

ETISALAT's new SMS Broadcast Service offers business new avenue for communication Abu Dhabi, August 8, 2004: Emirates Telecommunications Corporation (ETISALAT) has announced the launch of its new SMS value-added service, SMS Broadcast, that allows Small and Medium-size enterprises (SMEs) to send instant messages, in Arabic and English, to the mobile phones of their clients and employees. Only those companies that have obtained the required authorisation will be allowed to use the service. ...  >>MORE

ETISALAT unit to launch anti-spam facility

Posted on 07/08/2004

e-Company is looking to the commercial launch of its anti-spam service in the fourth quarter, most likely to coincide with Gitex, according to a top official. "The final phase of testing of the service is being done," said Elwazer. "We have recognised the vendor to provide the solution, and the contract will be signed very shortly." If the worldwide average of spam messages in between 60 and 80 per cent of the overall, in the UAE it would be between 50 and 60 per cent. But with the ...  >>MORE

ETISALAT 'will be the dominant firm once telecom sector opens doors'

Posted on 03/08/2004

While the wheels have been set in motion to open up the UAE telecom sector, ETISALAT will continue to maintain a cost advantage over new firms and will be the price-setter for the market, according to a report by the Dubai Chamber of Commerce and Industry. "ETISALAT will be the dominant firm. The new competing firms will meet part of the market demand and the residual demand will be met by ETISALAT," the report said. "In the short term, ETISALAT can maintain its market power and share by ...  >>MORE

ETISALAT 3G services get huge response

Posted on 24/07/2004

ETISALAT's revolutionary third generation or 3G mobile services are seeing an overwhelming response from subscribers in the UAE but lack of suitable handsets is hindering rapid growth. In barely eight months since 3G services were launched, over 5,000 customers have secured connectivity and new models of handsets expected to hit the market later this year will spur usage of the services. "Connectivity has crossed the 5,000 mark for 3G services and the number is growing steadily but due to ...  >>MORE

ETISALAT creates virtual channel for customers

Posted on 19/07/2004

Customers can now access ETISALAT's virtual branch - ETISALAT4me - from around the world at www.e4me.ae and perform a series of commercial transactions securely. Services related to billings, renewing Wasel and subscriptions could now be completed on www.e4me.ae. Customers who are travelling or on holiday can use this free service to maintain their connectivity from ETISALAT as and when needed. Customers can make bill inquiries and payments; updated to the last hour or even the previous ...  >>MORE

ETISALAT upgrades toll-free ''Service 800''

Posted on 18/07/2004

Emirates Telecommunications Company (ETISALAT) yesterday announced the upgrade to its toll-free 'Service800' for businesses, governmental authorities and corporations. As a pioneer in the region, ETISALAT offers companies to use a name as part of the 800 toll-free number, and the option to personally specify the routing for their calls with the web-based Intelligent Network. The new 800-MY NAME number offers an exciting new marketing tool for companies, as their customers only have to remember ...  >>MORE

ETISALAT 's consortium makes highest bid for Saudi GSM license

Posted on 17/07/2004

ETISALAT strengthened its position as the region's leading telecom provider after confirmation last Tuesday that it made the highest financial bid for the second Saudi GSM license. ETISALAT officials said the size of the corporation's bid reflected the potential of the Saudi market, scale of its present operations and its rapid climb to a position of strength in the sector in the Middle East. The bid is in line with ETISALAT's regional expansion plans and with the corporation's new vision, ...  >>MORE

50m mobile subscribers seen in Mideast by 2005

Posted on 17/07/2004

It is predicted that in the Middle East, there will be more than 50 million mobile subscribers by the end of 2005. Moreover, the ongoing liberalisation of the region's communications markets is all set to drive new growth and expansion, the new access supported by GSM mobile technologies is transforming people's lives, according to "Khaleej Times” report. The future of the market will be defined by the new classes of service supported by GSM, which includes advanced services that bring the ...  >>MORE

Board of UAE Telecom Monitoring Authority announced

Posted on 14/07/2004

The Supreme Committee set up to oversee the UAE's telecommunications sector yesterday announced the board of directors for the Telecom Monitoring Authority, the operational body mandated with monitoring telecom services and ensuring the smooth operation of the sector. The Authority's board includes Mr. Abdul Rahman Nasir Al Owais (Chairman), Mr. Mohammed Nasir Al Ghanim (Managing Director), Mr. Issam Abdul-Amir Al Fadheli Al Tamimi (member), Mr. Ahmed Al Hebishi Al Mazrouei (member), and Nasir ...  >>MORE

UAE ETISALAT top bidder for Saudi GSM license

Posted on 14/07/2004

Riyadh, Saudi Arabia: The United Arab Emirates' telecoms firm ETISALAT yesterday said its consortium has submitted the highest bid for Saudi Arabia's second mobile telephone license. ETISALAT's executive director Mohammed Omran gave no figure for the deal, but an industry source close to the process told Reuters the ETISALAT bid was worth around 12 billion riyals (US$3.2 billion). "We have worked with our partners in the kingdom to present a good offer from all aspects and thank God we ...  >>MORE

ETISALAT H1 profits grow 16% to Dh 1.71 billion

Posted on 12/07/2004

ETISALAT H1 profits grow 16% to Dh 1.71 billion Abu Dhabi, July 11, 2004 (WAM) -- Emirates Telecommunications Corporation (ETISALAT) yesterday announced 16 per cent growth in net profits to reach Dh 1.71 billion for the half year period ending June 30, 2004 compared to Dh 1.47 billion for the same period last year. The corporation also announced interim dividends of 25 per cent to be distributed to shareholders. The Board of Directors of ETISALAT met yesterday under the chairmanship of Dr. ...  >>MORE

ETISALAT's cable ship ETISALAT's cable ship to lay submarine cable for SMW4

Posted on 06/07/2004

Cable Ship NIWA, acquired by Emirates Telecommunications Corporation (ETISALAT) subsidiary e-marine for its latest submarine cable-laying project, arrived at Port Zayed in Abu Dhabi. The vessel will lay part of the SMW4 (Southeast Asia, Middle East and Western Europe) cable project awarded to e-marine by Alcatel Submarine Networks earlier this year. The ship is scheduled to sail in September 2004 and the 20,000 km, $500 million project, which will carry telephone, Internet and broadband data ...  >>MORE

ETISALAT launches one-stop e-business unit

Posted on 28/06/2004

Emirates Telecommunications Company (ETISALAT) yesterday announced the launch of its e-powerhouse one-stop shop e-Company formed from the merger of its key online business units. This major initiative will leverage customer value and continue the ongoing process of streamlining the region's dominant communications provider to meet the greater challenges of a more competitive era. It puts in place a single point of contact for all of ETISALAT's e-solutions by merging Emirates Internet and ...  >>MORE

Finance Ministry and ETISALAT sign MoU

Posted on 23/06/2004

The Ministry of Finance and Industry and the Emirates Telecommunications Corporation, ETISALAT, yesterday inked a memorandum of Understanding, MoU, to implement the technical side of the Federal e-Government. Musabah Mohammed Al Suweidi, Assistant Under Secretary for Information Technology and Administrative Affairs signed the memo on behalf of the Ministry, while Mohammed Hassan Omran, Acting President and CEO signed for ETISALAT. The signing of the memo took place after the Higher Executive ...  >>MORE

UAE becomes regional hub for call centres

Posted on 12/06/2004

In a bid to tap the global trend, ETISALAT's Ajman based Contact Centre is striving to win outsourcing business. "The UAE has become a hub for call centres in the region, and the Contact Centre has already proved to be a regional market leader," said Mohammed Bamakhrama, general manager. He noted the centre has features the latest technological infrastructure used in the most developed call centres in the world. "We started with voice mail and IVR and we soon introduced advanced software for ...  >>MORE

ETISALAT set to take 3G connection indoors

Posted on 31/05/2004

ETISALAT is rolling out the second phase of its third generation (3G) network, extending coverage to indoor facilities. The process is expected to be completed in weeks. The telecom services provider is also inviting bids for a service delivery platform (SDP), which is expected to be up and running by the end of the year, Khalid Al Kaf, ETISALAT's general manager for network services, said, according to a report "Gulf News.” "We are expanding our 3G network. Under the phase I development of ...  >>MORE

ETISALAT poised to bid for second Saudi license

Posted on 30/05/2004

A telecom consortium of six investors led by ETISALAT has recently been pre-qualified to bid for the second telecom licence in Saudi Arabia, said a senior ETISALAT official yesterday. ETISALAT hopes to be the frontrunner in the current round of bidding when it closes on June 26, said Obaid bin Mes'har, ETISALAT's general manager for the Dubai region, on the sidelines of a telecom conference organised by Datamatix yesterday. In the ETISALAT consortium, six Saudi investors are to share a 51 ...  >>MORE

Customer is the engine of our future growth, says ETISALAT Chairman

Posted on 23/05/2004

ETISALAT will soon embark on the next phase of the corporation's development including adopting a new style of conducting business, marketing innovation and cutting-edge customer service. 'The focus will be on the customer - the engine of our future growth," said Dr. Mohammed Khalfan bin Kharbash, UAE Minister of State for Finance and Industry and Chairman of Emirates Telecommunications Corporation (ETISALAT). "ETISALAT has been the catalyst of change and a key driver of progress and ...  >>MORE

Dubai eGovernment's AskDubai contact centre gets excellent response

Posted on 19/05/2004

Dubai eGovernment's AskDubai Contact Centre handled more than 60,000 calls and 1,200 emails since its launch in June 2003 and until April 2004. In addition, it initiated more than 20,000 outbound calls, 550 online chats and over 50 faxes. These figures were provided by Mahmood Al Bastaki, Business Process Re-engineering Consultant, Dubai eGovernment, while speaking at a seminar on Regional Call Centre Trends in Dubai, according to a press release. He outlined the advantages of AskDubai, ...  >>MORE

ETISALAT becomes member of global security alliance

Posted on 16/05/2004

ETISALAT yesterday announced it has joined a global alliance to ensure and promote a safe and secure global electronic environment. With this, ETISALAT becomes the first corporation in the Middle East and Africa to become a member of the Forum of Incident Response and Security Teams (FIRST), a global alliance of Computer Security Incident Response Teams (CSIRT) that collaborates and shares information to protect members against online threats, viruses and hacking. ETISALAT's commitment to ...  >>MORE

Kharbash to take over ETISALAT chairmanship

Posted on 26/04/2004

Dr Mohammed Khalfan bin Kharbash will take over the chairmanship of UAE telecoms giant ETISALAT as the new decree transforming the industry begins to unwind. A little noticed sentence in the federal ruling - Decree No 3 of 2003 regarding the organisation of the telecoms sector - effectively turns over the hugely successful group to a new management. It said: "The decree provides that the Ministry of Finance and Industry will be considered as the government shareholder in ETISALAT instead of the ...  >>MORE

Handing over reins from pole position

Posted on 26/04/2004

Ahmed Humaid Al Tayer, UAE Minister of Communications, will have plenty of reasons to look back with pride on his tenure as chairman of ETISALAT. It was during his period that ETISALAT developed its identity as the leading telecom service provider in the Middle East, capped by the December announcement that it had become the first in the region to offer 3G (third generation) mobile services commercially. Al Tayer also presided over a major multi-billion dirham expansion of infrastructure ...  >>MORE

ETISALAT posts strong rise in first quarter profit, revenue

Posted on 20/04/2004

The performance of the Emirates Telecommunications Corporation, ETISALAT, during the first quarter of this year, continued to show steady growth with revenue and profit by growing 12 per cent and 19 per cent respectively over the corresponding year-ago period. The un-audited total revenue for the first three months of this year had reached Dh2.46 billion while net profit stood at Dh821.62 million. Earnings per share increased to Dh2.74 from Dh2.3 for the periods in comparison. ETISALAT had ...  >>MORE

Government to hold stake in any new telecom firm

Posted on 18/04/2004

The UAE Government will hold the same stake in any new telecom service provider in the UAE, as is the case with ETISALAT now. This means the new telecom firms will have to pay royalty fees to the Federal Government. This was made public after the first meeting of the newly constituted Supreme Committee overseeing the UAE's telecommunications sector held yesterday at the Presidential Court in Abu Dhabi. The committee came into being with the issuing of Federal Decree No. 3 by President His ...  >>MORE

UAE investment set to surge

Posted on 14/04/2004

The UAE was supposed to liberalise its telecommunication sector and other services by 2012 in line with WTO rules. But it did not want to waste eight technological years. The telecommunication industry has become one of the fastest growing sectors in the world, attracting massive capital investment and recording huge technological strides. The Geneva-based WTO has given the UAE and many other developing countries extended grace periods to adjust to the rules of its current round and open up ...  >>MORE

ETISALAT takes major reforms positively

Posted on 13/04/2004

ETISALAT will extend its full support to the changes that have been mandated by the recent decision of the Federal Government to open up the UAE's telecom sector, according to a senior spokesperson. Indeed, for any new operator to take on ETISALAT will take some doing. Its massive investments over the years have seen it set up one of the more advanced telecom infrastructures in the world. The company recently announced that it is moving on to the next phase of its telecom evolution by ...  >>MORE

Zayed issues decree organising telecommunications sector

Posted on 12/04/2004

President H.H. Sheikh Zayed Bin Sultan Al Nahyan yesterday issued a federal decree No.3 of 2003 on the organisation of the telecommunications sector. The President also issued another decree appointing members of a higher committee that will be in charge of overseeing the country's telecommunications sector. The decree takes into account the federal law that stipulates the need to create a supervisory committee for the licensing of telecommunications services in the country in line with the ...  >>MORE

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Quick List

ETISALAT targets seven million subscribers in Saudi Arabia


Ettihad Etisalat IPO on October 16


ETISALAT launches voice recognition technology


ETISALAT to outsource pay phones


ETISALAT paves the way for 'Next Generation' fixed line phones launch


ETISALAT presence to be largest in GITEX history


ETISALAT encourages private sector to provide telecom equipment


Ettihad Etisalat to fund second Saudi mobile phone licence


Musharraf lauds UAE's Private Sector Investment in Pakistan


ETISALAT warns the public against scam calls


E-Marine set to start work on US$500m undersea cable


100,000 pass through ETISALAT e-payment gateway


ETISALAT gears up to expand GSM reach


ETISALAT team wins Saudi telecom deal


ETISALAT's new SMS Broadcast Service offers business new avenue for communication


ETISALAT unit to launch anti-spam facility


ETISALAT 'will be the dominant firm once telecom sector opens doors'


ETISALAT 3G services get huge response


ETISALAT creates virtual channel for customers


ETISALAT upgrades toll-free ''Service 800''


ETISALAT 's consortium makes highest bid for Saudi GSM license


50m mobile subscribers seen in Mideast by 2005


Board of UAE Telecom Monitoring Authority announced


UAE ETISALAT top bidder for Saudi GSM license


ETISALAT H1 profits grow 16% to Dh 1.71 billion


ETISALAT's cable ship ETISALAT's cable ship to lay submarine cable for SMW4


ETISALAT launches one-stop e-business unit


Finance Ministry and ETISALAT sign MoU


UAE becomes regional hub for call centres


ETISALAT set to take 3G connection indoors


ETISALAT poised to bid for second Saudi license


Customer is the engine of our future growth, says ETISALAT Chairman


Dubai eGovernment's AskDubai contact centre gets excellent response


ETISALAT becomes member of global security alliance


Kharbash to take over ETISALAT chairmanship


Handing over reins from pole position


ETISALAT posts strong rise in first quarter profit, revenue


Government to hold stake in any new telecom firm


UAE investment set to surge


ETISALAT takes major reforms positively


Zayed issues decree organising telecommunications sector