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INFRASTRUCTURAL DEVELOPMENT - TELECOMMUNICATIONS

etisalat hopes for foreign investment in six months

Posted on 13/07/2007

etisalat, the third-largest Arab telecom firm by market value, hopes foreigners will be allowed to buy its shares in as little as six months, the chairman said. The government of the UAE, the world's sixth-largest oil exporter, owns about 60 per cent of the company. Foreigners are banned from owning its shares by law. "I am hoping for etisalat shares to be open to foreigners within the next six to 12 months," chairman Mohammad Omran said. "We are an international firm and we deal with ...  >>MORE

etisalat reports Dh3.73b profit

Posted on 12/07/2007

etisalat yesterday announced strong results for the first half of the year, posting a 33 per cent jump in net profits to reach Dh3.73 billion. The telecom group also posted healthy gains in new subscribers in the last 12 months, adding one million new mobile accounts despite the recent arrival of its competitor, du, in February. etisalat now holds 5.99 million mobile subscribers on its customer rolls, compared to a UAE population of roughly 4.4 million residents. Together with du, which ...  >>MORE

etisalat has roaming partners in more than 180 countries

Posted on 10/07/2007

etisalat has partnered with 444 telecommunications operators in more than 180 countries across the globe, enabling its customers to use their mobiles wherever they travel to this summer. During the summertime many of the UAE's residents will travel abroad, making international roaming one of the most important factors for customers when choosing a service provider. is proud to be the largest mobile operator in the Middle East that provides the most extensive international roaming and advanced ...  >>MORE

Du offers roaming service

Posted on 05/07/2007

Du, the UAE's new telecommunications company, has asked its subscribers to activate their roaming service before travelling abroad. Du offers international roaming services in more than 170 countries and has agreements with over 360 telecommunications providers overseas. Both monthly plan subscribers and pay-as-you-go customers can make use of the service, though monthly subscribers have to pay a deposit of Dh 2,000. Bill payment and recharging of pay-as-you-go accounts can also be undertaken ...  >>MORE

du's subscriber base touches 500,000

Posted on 02/07/2007

du, the new national telecom operator in the UAE, yesterday announced that it now has 500,000 customers in its fifth month of operation. "This 500,000 milestone has been achieved only as a result of our constant efforts to improve our network and ensure we are providing the maximum comfort to our customers," chief executive officer Osman Sultan said. In recent months du addressed the issue of network coverage by increasing the coverage area by the day and working with various government ...  >>MORE

Warid Telecom and SingTel strike strategic partnership

Posted on 29/06/2007

Singapore Telecommunications Limited (SingTel) and Warid Telecom (Private) Limited (Warid Telecom) today announced that they have entered into a definitive agreement subsequent to which SingTel will acquire a 30 per cent equity stake in Warid Telecom for an estimated US$758 million. The agreement was signed yesterday at the Emirates Palace hotel by Sheikh Nahyan bin Mubarak, Chairman of the Abu Dhabi group, and Chua Sock Koong, CEO of SingTel. In just two years from its commercial launch in ...  >>MORE

You cannot get lost now

Posted on 29/06/2007

No one need worry about getting lost in Dubai as the "Area Info Service" will display his or her location on one's mobile phone screen. The service will initially cover the emirate of Dubai and then be provided in the other emirates towards year-end. The free service requires no subscription since it will be provided automatically on mobile phone screens. Engineer Hussain Nasser Lootah, Acting Director General of the Municipality, and Ahmad Abdul Karim Julfar, etisalat's Chief Executive ...  >>MORE

etisalat tests new generation of services

Posted on 29/06/2007

UAE-based telecom etisalat is conducting pilot projects in Abu Dhabi, Dubai and Sharjah to test the next generation of bundled telecom services, a company official said. The so-called "triple-play" service delivers TV, high-speed internet and fixed-line over the same data pipeline, which reduces redundant wiring and the costs of delivering multiple services over different lines and bills. If the tests are successful in the 500 households under study, etisalat will begin offering the ...  >>MORE

Etisalat reaches out to people with special needs

Posted on 22/06/2007

Etisalat was one of the key participants in a forum to activate Federal Law No. 29 of 2006, which is targeting welfare of people with special needs. The forum, held under the patronage of Her Excellency Mariam Al Roumi, UAE Minister of Social Affairs, was held at the Etisalat Academy and sponsored by Etisalat. During the forum Ahmed Abdulkarim Julfar, Chief Operating Officer of Etisalat, announced Etisalat's plan to launch new packages specifically for people with special needs and ...  >>MORE

du to offer live video calls soon

Posted on 18/06/2007

du yesterday continued its blitz of new value-added services for its mobile subscribers by announcing the option to make international video calls. Starting this month, du customers will be able to see live video of who they call in 14 countries around the world, it said. Calls can be made to providers in the UK, Philippines, and South Africa, among other nations, although no capability exists yet for India or Pakistan. International video calls that are not answered can be diverted to the ...  >>MORE

Send your old mobile phone for recycling and win prizes

Posted on 18/06/2007

Getting rid of your old or damaged mobile phones is now easy and rewarding as a recycling firm has set up 270 collection boxes all over the UAE. You can also dispose of accessories such as batteries or chargers, which will be sorted by EnviroFone and sent to Singapore to be disposed of appropriately or recycled. The initiative was launched by the Telecommunications Regulatory Authority (TRA) yesterday. It is estimated that up to 10 million phones are hidden away in drawers when they could ...  >>MORE

UAE handset sales to cross 2.5m in 2007

Posted on 14/06/2007

More than 2.5 million mobile handsets will be sold in the UAE this year, according to estimates. At an average rate of US$100 per piece, this translates to a US$250 million market, or 3.3 per cent of the Middle East's US$7.5 billion cell phone market. Mobile subscription in the UAE has gone up to 125 per cent already - the highest in the Middle East. The 2.5 million handsets in a country with a population of 4.1 million people means that the country's 60 per cent population are having a new ...  >>MORE

du launches mobile service for visitors

Posted on 10/06/2007

du said yesterday that it has launched a 'Visitor Mobile Line Pack' targeted at visitors to the UAE. The pack provides a host of services, including pay-by-the-second option. Visitors will also have access to video calls, mobile TV and mobile broadband. The Visitor Mobile Line package comes with an exclusive travel kit that includes free tourist maps and a mini-guide that introduces them to the sights and sounds of the UAE. The service is priced at Dh70 and comes with complimentary credit ...  >>MORE

TRA to decide on VoIP in UAE by mid-2008

Posted on 04/06/2007

Voice over Internet Protocol (VoIP) will not be introduced in the UAE until the Telecom Regulatory Authority (TRA) has concluded a public consultation process in mid-2008, said a TRA official yesterday. VoIP is the routing of voice conversations over the internet or through any other IP-based network. The consultations, which will begin by the end of the year, will involve the UAE's two current operators, etisalat and du, as well other companies interested in offering the service. "We ...  >>MORE

du controls about 10% of UAE market

Posted on 01/06/2007

Mobile phone subscribers at UAE telecom company du have crossed the 400,000 mark, giving the sector's newcomer close to 10 per cent market share of the UAE population. According to statistics released by du, the current subscriber count has almost doubled from 250,000 at the end of March. du officials say the company is on course to meet its original target of more than 30 per cent of the mobile phone market by the end of 2009. "A few days ago we exceeded 400,000 so we're on a good curve. ...  >>MORE

du unveils 3.5G mobile broadband service

Posted on 27/05/2007

du, the new telecom operator in the UAE, has announced its 3.5G mobile broadband service to all its pay as you go and monthly Plan customers. This service enables all du customers to access the Internet at anytime and from any location with their 3.5G mobile phones and very soon mobile data cards. du's new Mobile Broadband service offers data speeds of up to 1.8 Mbps. There are no activation or subscription fees for using mobile broadband services as the service is available as default to ...  >>MORE

etisalat and Emirates Post celebrate 30 years of achievement

Posted on 23/05/2007

Emirates Post has issued a set of commemorative stamps to celebrate 30 years of etisalat's achievements and success in the UAE. This launch follows "World Telecommunication Day”, and a series of studies that place the UAE as one of the world's most competitive economies and etisalat as one of the leading telecommunications providers in the Arab World. The stamps, issued in four denominations (Dh 1, Dh 3, Dh 3.50 and Dh 4), are available at all post offices in the UAE. In addition, First Day ...  >>MORE

EADS-led group to build Abu Dhabi satellite system

Posted on 22/05/2007

Al Yah Satellite Communications Company (Yahsat), a wholly-owned subsidiary of Mubadala Development Company, Abu Dhabi government's strategic investment and development vehicle, has announced yesterday that it has selected a consortium of EADS Astrium, Thales and Alenia Space as the preferred bidder to build a Dh5 Billion plus dual satellite communications system. Yahsat was incorporated earlier this year and is mandated to fulfil the satellite communication requirements of government and ...  >>MORE

etisalat's home guard to rival du

Posted on 22/05/2007

Following on the heels of du, etisalat yesterday announced its home surveillance product that can be viewed though mobile phones. etisalat has announced the price of its 3G MobileCAM, at Dh799, and it is already available. The video cam service provides anytime, anywhere access to video footage and video call services to a home or office. To use MobileCAM, customers must first purchase an etisalat 3G MobileCAM device from any of the etisalat business centres or key retailers in the UAE. ...  >>MORE

etisalat Misr on track to achieve 3m subscribers

Posted on 22/05/2007

etisalat Misr announced yesterday that the number of subscribers exceeded 300,000 in the first 20 days of operation, and that the company is on track to achieve its target of three million subscribers by May 1, 2008. The company has set a target of 10 million subscribers by 2010 and additional investments of 6 billion to 8 billion Egyptian pounds in the next three years. "These investments will be allocated to all aspects of our business in Egypt including new base stations, enhancing the ...  >>MORE

du's new service lets subscribers monitor homes

Posted on 21/05/2007

du broke new ground in its bid to set itself apart from competitor etisalat yesterday, unveiling a service for subscribers to remotely monitor their homes and offices via mobile phones. du's HomeCam video camera will allow subscribers to view live video feeds of their properties, in colour and with audio. The service will become available at retail stores later this year and can be accessed with 3G-enabled handsets in any part of the UAE covered by du's 3G network. "This is quite ...  >>MORE

97% of UAE's population get 3.5G network coverage by Etisalat

Posted on 20/05/2007

Etisalat now covers 97% of UAE's population coverage with 3G and 3.5G network coverage with the launch of 689 new 3G sites this year. The increase in 3G sites brings the total to 1100 sites throughout the UAE. The new 3G sites are spread throughout the UAE reaching over 100 areas within the country. The sites are located at the most prominent and popular areas such as Arabian Ranches, Emirates Hills, Muhaisnah, Al Khatem, Wathba, Ruwais, Sweihan, Al Qua'a, Al Wigan, Manama, Siji, Madam, ...  >>MORE

UAE Leader of Arab Countries in Networked Readiness: World Economic Forum

Posted on 18/05/2007

The World Economic Forum, in its annual 'Global Information Technology Report 2006-07', has again ranked the United Arab Emirates as the leading country in the Arab world for "Networked Readiness". The UAE ranked 29th in the league table above a number of European Union nations. Etisalat is celebrating this achievement on World's Telecommunication Day with representatives of the World Economic Forum in Jordan and by announcing a new benchmark of one million 3G customers. The UAE records ...  >>MORE

etisalat's 3G subscriptions cross 1m mark this month

Posted on 17/05/2007

etisalat this month crossed the one million barrier in terms of 3G subscribers, marking a massive uptake in new users after recently waiving its access fee. In February, the telecom provider removed its subscription fee for its 5.8 million subscribers to access 3G, or third generation, services, such as web browsing, video calling and mobile TV, and began automatically registering users with 3G phones. Since then, hundreds of thousands of new customers began accessing the services, after ...  >>MORE

Etisalat is the Gulf's most admired telco firm

Posted on 15/05/2007

Etisalat has been named as the most admired telecommunications company in the Gulf in a recent report. In an 'Arabian Business' review of the 50 most admired companies in the Gulf region, Etisalat was highlighted for demonstrating a distinct set of values including dynamic innovation, effective leadership, strong growth and a firm commitment to breaking new ground in the Middle East and beyond. Etisalat has led the Middle East telecommunications industry for over 30 years. The corporation ...  >>MORE

Thuraya keeps Sea Launch service for T3 satellite

Posted on 10/05/2007

Thuraya Satellite Telecommunications said it would still launch its US$250 million T3 satellite with Sea Launch despite the January launch accident that destroyed another firm's satellite. UAE-based Thuraya, which is majority owned by etisalat, is next in line to use the Sea Launch service. The launch company, a joint venture between American, Russian, Norwegian, and Ukrainian firms, suffered a major setback when a rocket carrying a communications satellite for Dutch firm SES New Skies ...  >>MORE

etisalat to begin Afghan operations by July

Posted on 09/05/2007

etisalat will launch its Afghanistan operations by the end of June, its chief executive said yesterday, in a move that analysts say will only marginally improve the UAE telco's bottom line. Mohammad Al Qamzi, chief executive officer of etisalat, said the rollout of service in war-ravaged Afghanistan would focus on low-tech voice and text services, as compared with the ultra-fast 3.5G technology on offer in parts of the UAE. "etisalat Afghanistan offers mobile services with 2G and plans to ...  >>MORE

Etisalat expects 10m mobile subscribers in Egypt by 2010

Posted on 08/05/2007

Etisalat has set a target of reaching 10m subscribers in Egypt by 2010, a market share of 30%. "Egypt is a huge market with a population of 70 million, but mobile penetration is still below 20 per cent. This presents tremendous potential and we expect mobile penetration to go up to 50 per cent over three to five years." Said Mohammad Hassan Omran, Chairman of Etisalat. Etisalat Miser, which started servicing customers on May 1st, launches with the country's first 3.5G network bringing rich ...  >>MORE

Etisalat enables easy bill payment via phone

Posted on 08/05/2007

Everyone in the UAE can now enjoy paying their GSM, fixed line, internet and E-Vision bills at their convenience thanks to a new payment service from Etisalat. Etisalat's new Mobile Payment Service allows customers to settle their GSM, fixed line, internet and E-Vision bills by mobile phone using a pre-registered credit card. Etisalat's Mobile Payment Service removes the inconvenience of long queues, wasted time and missed payments. Customers can renew and recharge their Wasel account. It ...  >>MORE

du declares revenues of Dh183.2m

Posted on 02/05/2007

Emirates Integrated Telecommunications Company, the UAE's newly launched second telecom operator, yesterday reported revenues of Dh183.2 million for the first quarter. The company "reported revenues of Dh183.2 million for the quarter, which resulted in a better than forecast net loss of Dh215.8 million", it said in a statement. On February 11 du launched its services. It opened its own retail shops together with over 90 premium dealers on 25 February. The demand over the weeks following the ...  >>MORE

Multi-party Agreement Adds Further Value to Etisalat Mobiles

Posted on 29/04/2007

Etisalat has entered into agreements with two companies - Yass International and Emirates Future Enterprise- with a view to add to its existing portfolio of value-added services for its customers, and to speed up the introduction of new value added services. The agreement brings together three companies - Yass International, Emirates Future Enterprise, and Etisalat. Sultan Ghedeyer Al Nuaimi, General Manager of Yass International, and Essa Al Haddad, Chief Marketing Officer of Etisalat, ...  >>MORE

etisalat in network data deal with Kuwait's Tawasul

Posted on 24/04/2007

etisalat said it has partnered with Kuwaiti IT services firm Tawasul Telecom to provide its business customers in the GCC access to secure, high-bandwidth data services through the Tawasul network. Tawasul operates a multi-protocol label switching (MPLS) network, which provides the backbone for data services for companies such as IP-based, virtual private networking. Abdullah Hashim, vice- president of Enterprise Solutions, said etisalat "is very pleased at signing this agreement with ...  >>MORE

TRA to Evaluate "Etisalat" and "Du" Mobile Networks Coverage and Quality

Posted on 17/04/2007

The Telecommunications Regulatory Authority (TRA) of the UAE has initiated the process to evaluate the coverage and quality of Etisalat Mobile Network. Both 2G and 3G mobile networks will be assessed for coverage and quality measures. The assessment is aimed at replicating the mobile user experience of Etisalat Mobile Network. TRA will evaluate the results of the study and will consult with Etisalat for possible enhancements of the consumer experience. "Maintaining a healthy mobile ...  >>MORE

Etisalat first-quarter profit jumps 37%

Posted on 17/04/2007

Etisalat, the second-largest Arab telecommunications firm by market value, posted a 37.3 per cent rise in first-quarter net profit, beating analyst's forecasts. etisalat made Dh1.84 billion (US$501 million) in the three months to March 31, up 37.3 per cent from the year-earlier period, when it made Dh1.34 billion, the company said in a statement. The earnings growth is above the average 21.7 per cent increase in profit analysts forecast in a Reuters survey. Analysts said etisalat's profits ...  >>MORE

du introduces new payment service

Posted on 16/04/2007

UAE telecom provider du introduced a new payment service yesterday for mobile subscribers, allowing them to pay or recharge their bills via text message using their credit cards. Offered at no extra cost to customers, the mobile payment service is available for both monthly plan and pay-as-you-go subscribers. du will accept holders of Visa, MasterCard or Diners Club cards. Registration will take place through the du website, by calling du's customer service on 135, or by visiting any du ...  >>MORE

etisalat defers Egypt operations

Posted on 08/04/2007

etisalat has pushed back the start of commercial operations in Egypt by two months and will now launch in May, a top company official confirmed yesterday. etisalat Egypt, or etisalat Misr as it is known in Arabic, will soft launch later this month and then officially inaugurate its mobile services in May, Jamal Al Jarwan, general manager of international business, told Gulf News. Victor Font, managing partner at telecom advisory firm Delta Partners, said a two-month delay was not a major ...  >>MORE

Etisalat toll free 101 service to handle all customer care requirements

Posted on 07/04/2007

Etisalat customers can now enjoy convenient and free customer care from one toll-free number, 101, which was previously chargeable from mobile telephones. From Sunday April 8 all Etisalat customer service numbers will be combined and will be accessible by calling 101 toll-free whether calling from Etisalat GSM or Wasel mobiles, or fixed-lines. As a further convenience, in order to support its growing customer-base, Etisalat will now support callers in Urdu/Hindi and Malayalam, in ...  >>MORE

Mobile TV takes over UAE

Posted on 07/04/2007

As the Gulf is poised to witness mobile TV and the internet TV revolution, many companies are entering the UAE with their solutions. Etisalat and Du, the two mobile operators in the UAE, have already launched a mobile TV service and viewers can expect more from the regional operators. GlobeCast, a subsidiary of the French telecom giant Orange said it plans to distribute all the Arab TV channels hosted on Arabsat to European and US viewers. "We are in advanced talks with Arabsat to find ...  >>MORE

du amasses almost 250,000 paid mobile subscribers

Posted on 02/04/2007

UAE telecom du has amassed nearly a quarter-million mobile customers after launching its network six weeks ago, its CEO said yesterday. Chief executive Osman Sultan told a roundtable discussion yesterday that almost 250,000 subscribers followed through out of the nearly 750,000 numbers reserved during the telecom's recent booking campaign. "We're talking five per cent of the [UAE overall] population. That is an achievement," he said. In a wide-ranging talk, Sultan acknowledged unexpected ...  >>MORE

Etisalat reaches new heights in customer service

Posted on 10/03/2007

Etisalat today announced it has exceeded Dh100 million in total capital investment in customer care since opening its own contact centre in 2000. This investment is enabling the Etisalat Customer Care Centre to achieve consistently high quality service delivery to more then 5 million customers every month. Etisalat's contact centre operations have been renamed to mark this achievement. The facilities will now be named 'Customer Care Centre', both highlighting and reinforcing Etisalat's ...  >>MORE

du SIM cards hit groceries

Posted on 02/03/2007

EmiratesIntegrated Telecommunication Company (du), the second telecommunication provider of the UAE, has taken action to set right its failure to provide connections to many of its customers, even as du SIM cards hit grocery shops on Thursday. The action comes in the wake of The Gulf Today report on Thursday which, quoted a distraught du customer, who was waiting helplessly for connection even after four days of installation of the SIM card. The du customer, Ateeq-ur-Rehman Khan ...  >>MORE

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Quick List

etisalat hopes for foreign investment in six months


etisalat reports Dh3.73b profit


etisalat has roaming partners in more than 180 countries


Du offers roaming service


du's subscriber base touches 500,000


Warid Telecom and SingTel strike strategic partnership


You cannot get lost now


etisalat tests new generation of services


Etisalat reaches out to people with special needs


du to offer live video calls soon


Send your old mobile phone for recycling and win prizes


UAE handset sales to cross 2.5m in 2007


du launches mobile service for visitors


TRA to decide on VoIP in UAE by mid-2008


du controls about 10% of UAE market


du unveils 3.5G mobile broadband service


etisalat and Emirates Post celebrate 30 years of achievement


EADS-led group to build Abu Dhabi satellite system


etisalat's home guard to rival du


etisalat Misr on track to achieve 3m subscribers


du's new service lets subscribers monitor homes


97% of UAE's population get 3.5G network coverage by Etisalat


UAE Leader of Arab Countries in Networked Readiness: World Economic Forum


etisalat's 3G subscriptions cross 1m mark this month


Etisalat is the Gulf's most admired telco firm


Thuraya keeps Sea Launch service for T3 satellite


etisalat to begin Afghan operations by July


Etisalat expects 10m mobile subscribers in Egypt by 2010


Etisalat enables easy bill payment via phone


du declares revenues of Dh183.2m


Multi-party Agreement Adds Further Value to Etisalat Mobiles


etisalat in network data deal with Kuwait's Tawasul


TRA to Evaluate "Etisalat" and "Du" Mobile Networks Coverage and Quality


Etisalat first-quarter profit jumps 37%


du introduces new payment service


etisalat defers Egypt operations


Etisalat toll free 101 service to handle all customer care requirements


Mobile TV takes over UAE


du amasses almost 250,000 paid mobile subscribers


Etisalat reaches new heights in customer service


du SIM cards hit groceries