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UAE and Estonia discuss best smart e-service practices

posted on 24/08/2016: 2264 views

A delegation from the Telecommunications Regulatory Authority, TRA, and several other government entities yesterday began a three-day official visit to Estonia.

The visit aims to exchange knowledge and experiences regarding the UAE's recent achievements in the smart transformation of its e-services, and promote joint collaboration between the two countries.

The UAE delegation was led by Hamad Obaid Al Mansoori, the TRA Director-General, together with top-level officials from the Prime Minister's Office and the Emirates Identity Authority.

The delegation reviewed the Estonian experience in transforming to e-Government services and the legal framework involved, evaluated the country's X-Road and DigiDoc projects, as well as assessed other government e-services applications for electronic identity, digital signature, and various innovative initiatives.

Al Mansoori said, "Within the framework of the UAE's National Agenda, especially those elements related to the online services index, we are working to strengthen our efforts and move closer to our vision for the country. This requires sustaining the momentum until we reach our desired goals."

Hessa Essa Buhumaid, Assistant Director General For Government Services, Prime Minister's Office at the Ministry of Cabinet Affairs and the Future, said, "This visit to Estonia by a government delegation from the UAE follows the directives of Vice President and Prime Minister and Ruler of Dubai His Highness Sheikh Mohammed bin Rashid Al Maktoum, to accelerate the timely implementation of comprehensive smart government services. We are directed to review the leading and most innovative global practices and models on smart government and benefit from those experiences in terms of providing high quality services following the UAE Government's strategy to provide a set of services compatible with the next generation of governments."

Dr. Khalid Al Awadi, Director of Information Security at the Emirates ID Authority and part of the delegation, noted that the UAE has come a long way in the field of infrastructure development in its shift towards a smart government and the provision of a safe environment through e-services. He pointed out the important role of the population register system and ID card management in achieving this vision. – Emirates News Agency, WAM -


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